Our corporate philosophy serves as the foundation for our actions and policies with regard to staff, suppliers, customers, and the communities in which we operate. We make investments for the long-term benefits of our associates and shareholders, and we reward and encourage our associates in fulfilling their career ambitions. We do so without regard to race, sex, age, creed, national origin or disability. We create an environment that fosters continuous improvement, creativity, productivity and personal satisfaction, and our associates practice teamwork and openly communicate throughout our organization.
Everything we do at NCH is customer-centric. Not only do we create and supply excellent products and services that deliver value, but we demonstrate that we care about our customers by anticipating and meeting their needs. We continually strive for high customer retention and satisfaction, and this philosophy drives our business decisions and staff training.