This Privacy Statement sets out guiding principles to be applied to the collection, use, processing, retention, and disclosure of Personal Data, including those relating to NCH’s customers, suppliers, vendors, contractors, business partners, website visitors, job candidates and, if applicable, former and/or current employees. This includes all storing and processing of files in an electronic or paper form, including electronic mail and transmittal of documents as well as information shared with third parties.
This Privacy Statement applies to any personal information collected or processed through the websites (including this website), internal sites, mobile applications and other services and products that collect or process data. It also applies to data collected in connection with marketing or sales activities, prospective or current employment or other engagement with NCH.
This Privacy Statement applies to your personal information, which is any information or combination of information that could reasonably be used to identify you.
We adapt our privacy practices to comply with the regional, State and country-specific data protection laws and if required cooperate with the relevant Data Protection Authorities. Without limiting the above, we adapt the Privacy Statement for California residents to comply with the California Consumer Privacy Act of 2018 (CCPA) and the European General Data Protection Regulations (GDPR) 2016.
We recognize that that certain laws may provide stricter standards than those described in this Privacy Statement, in which case the stricter standards shall apply. NCH will handle Personal Data in accordance with local law of the place where the Personal Data is collected and/or processed.
If you are in the European Union, the respective NCH subsidiary or affiliate you have a business relationship with will be the data controller or data processor responsible for the collection, processing and use of your personal information.
NCH (UK) Limited is the Representative Controller of NCH in Europe. The Information Commissioners Office (The ICO) in the United Kingdom is NCH’s nominated Leading Supervisory Authority in Europe.
If you are a California resident, California Consumer Privacy Act (CCPA) may provide you with additional rights regarding NCH’s use of your personal information. To learn more about your California privacy rights click here.
Our websites and/or business services are primarily designed and intended for business purposes and therefore intended for adults and teens (age 16 and older) only, and not directed to children under age 16. In accordance with the applicable children privacy regulation, such as for example Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulations (GDPR), we do not knowingly collect or store any personal information about children under age 16, and our business websites are not designed to collect personal information from children under age 16. Where local law imposes higher age thresholds, we will comply with such requirements. If we become aware that information has been collected, we are committed to taking appropriate steps to remove the information.
We do not endorse and are not responsible for the content or practices of web sites operated by companies outside of NCH that may be linked to any of our websites or services. If you submit personal information to any of those websites, your information is governed by the privacy policies on those websites. We encourage you to review the privacy policy of any website you visit.
We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to NCH. The General Data Protection Regulations (GDPR) 2016 provides you with the right to access the data we hold about you or to authorise someone to act on your behalf. You can ask what data we are holding about you, ask us to modify or correct data that is incorrect, ask for restricting the use of or removing the data we hold, provided that there are no legal reasons for us to process and/or retain the data. For data processed by automated means, you can request to have it provided in a structured, commonly used and machine-readable format to be transferred to another data controller. Your request will be processed within 30 calendar days upon receipt of a fully completed form and proof of identity. Request should be made by completing the attached Data Subject Rights Request Form and submitting it by email to:
Global Data Protection Officer (U.S. and global inquiries)
Address: NCH Corporation
2727 Chemsearch Boulevard,
Irving, Texas, 75062,
United States of America
Tel:+1 972 579 2721
Toll Free: 1-800-527-9919
Email: NorthAmericaDataPrivacy@NCH.com
--OR--
European Data Protection Officer (European inquiries)
Address: NCH Europe
Viale Europa, 30c5 - 20090 Cusago Italy
Tel: +39 0290331420
Email: DataPrivacy@nch.com
If you are based in the United States, you can send your questions via normal post to the attention of NCH’s DPO at 2727 Chemsearch Blvd., Irving TX 75062.
If you are based in Europe, you can send your questions via normal post to the local NCH subsidiary, as per the contact section on www.ncheurope.com.
Reasonable access to your personal data will be provided at no cost to you. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide a written explanation as to why access has been denied. Once we receive and confirm a verifiable request. We will disclose to you the categories of personal information collected about you and our business or commercial purpose for collecting that personal information.
If you would like to access, update, change, delete, transfer, restrict or object to the processing of the information we have about you in our database (subject to any applicable legal exceptions), opt-out of receiving further communications from us, or have questions about our Privacy Statement, please contact our Data Privacy Officer at DataPrivacy@nch.com.
Where our processing of your information is based on your consent, you may have the right to withdraw your consent by contacting us by e-mail at DataPrivacy@nch.com. Note that your withdrawal of consent will not affect the lawfulness of our processing of your information based on your consent provided prior to your withdrawal. Where appropriate, you may also have the right to lodge a complaint with your local data protection authority. We are intent on resolving any issues relating to our handling of your information, and you may contact us at any time regarding any questions or concerns.
You have the right to file a complaint concerning our processing of your personal data. We are committed to working with you to resolve any complaints you may have regarding this Privacy Statement or the treatment of your personal information. We have appointed internal Data Protection Officers whom you can contact if you have a concern or questions regarding this Privacy Statement. Their contact information are as follows:
Global Data Protection Officer
Address: NCH Corporation
2727 Chemsearch Boulevard, Irving, Texas, 75062,
United States of America
Tel:+1 972 579 2721
Toll Free: 1-800-527-9919
Email: NorthAmericaDataPrivacy@NCH.com
--OR--
European Data Protection Officer
Address: NCH Europe
Viale Europa, 30c5 - 20090 Cusago
Italy
Tel: +39 0290331420
Email: DataPrivacy@nch.com
You may also lodge a complaint with the ICO as our nominated Leading Supervisory Authority or the data protection authority in your country of residence.
We may update this Privacy Statement from time to time, so please visit this page periodically and review this statement for changes. We will notify you of material changes to this privacy statement by posting a notice on our home page for a reasonable period of time and changing the “Last Updated” date below. Your continued use of our websites, applications or services following the posting of changes will mean that you accept the changed terms.
We do not support “Do Not Track” browser settings and do not currently participate in any Do Not Track frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal information.
If there is any conflict between the English version of our Privacy Statement and a version translated in another language, the English version controls.
This Privacy Statement has been reviewed and Last Updated: December 15, 2019.